Campbell Chevrolet is seeking an Automotive Product Expert to join the Campbell Chevrolet Team. Campbell is a family-owned and operated company that provides the community with new and used vehicles, a service department, as well as Genuine Chevrolet Parts. At Campbell, we strive to be a team and truly value our relationships with each other, our customers, and the community.
We are seeking applicants who are excited about working with people, have the desire to be an integral part of the team, and want to continue their own professional development. If this sounds like you, come join our family for a rewarding opportunity!
Campbell Benefits
• Health insurance- medical, dental, vision- for employees and dependents
• Life insurance plans
• Paid holidays
• Paid vacation
• Employee purchase discounts
• 401(K) Retirement Savings Plan
• Training and education assistance. The best training in the market today.
Responsibilities
• Approach, greet, and offer assistance or direction to all customers.
• Determine customer needs, perform vehicle walk-arounds, and take customers on test-drives to set up for a successful sale.
• Fully explain product performance, application, and benefits to customers. Describe all optional equipment available for customer purchase.
• Write complete paperwork according to dealership standards, work with sales manager to close deal, and turn all closed deals and paperwork over to the Finance Department.
• Deliver vehicle to customer, ensuring the customer understands the vehicle's operating features, warranty, and paperwork.
• Introduce customer to the service department personnel to emphasize the quality and efficiency of service repairs and maintenance available.
• Maintain prospect development and owner follow-up systems to encourage repeat and referral business. Additionally, follow up on all post-delivery items.
• Complete required training and keep up-to-date on new products, features, accessories, etc. and the consumer benefit.
Qualifications
• A team player focused on providing ethical, exemplary customer service.
• Self-motived with the ability to set and achieve targeted goals.
• Excellent written and oral communication skills.
• Experience in automotive sales is a plus, but not required.
• Working knowledge of computers, basic software, and Internet, and ability to learn database management and customer relationship software. Has familiarity with federal, state, and local laws which govern retail automobile sales, as well as a basic knowledge of equity, values, and depreciation and can explain them to the customer.
• Have a valid driver's license.
• Pass a motor vehicle report and possess a safe driving record.
• Pass a criminal background check. Be subject to random drug testing at the company's request.
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